This program prepares graduates for management-level positions within hospitality and tourism industry, in food, recreation, travel or lodging venues.
2. Graduates demonstrate strong quality customer service skills.
3. Practices apply professional market-appropriate guest service standards to deliver competitve guest experiences to diverse cultural groups.
4. Identify the various hospitality industry functions and their required procedural and legal techniques.
5. Discuss the importance of and techniques for maximizing hiring, training and development, and retention of hospitality employees.
Degrees and Certificates
See the catalog(pdf) for the information regarding program requirements.