1. Know where accessible restrooms, drinking fountains, parking spaces, telephones, and TDD's are located.
2. Don't make people discuss their special needs in front of other people. If others are near, invite the person to move to a more private area. If this is not possible, try lowering your voice and turning your back to the other people to give the feeling of respecting the person's privacy.
3. How do I ask what support services a person needs? If her disability is visible, you can politely ask what types of accommodations she might need. But what if you are speaking with someone over the phone or the person's disability is not visible? You may wish to make it a practice of asking all callers if they have any special needs you should be aware of to make their visit to TBCC better.
4. Most people with disabilities try to be as independent as they can and will ask for assistance if they need it. Go ahead and offer assistance but don't insist.
5. If your offer of assistance is accepted, don't be embarrassed to admit that you don't know how to help and ask for instructions.
6. Feel free to use words like "walking" or "standing" in conversations with people using wheelchairs, or phrases such as "see you later" when chatting with people who have visual impairments.
7. Service dogs assist individuals with visual, mobility, or hearing impairments. They are working animals responsible for their owners' safety. Never pet the animal or otherwise distract it when the harness is on.
8. Be sure that the physical layout of an area is accessible. Don't block walkways or doorways with items such as coat racks, ash bins, or garbage cans.
To schedule an appointment, or for more information, contact Career Education Advisor (503) 842-8222 x1145